Terms & Conditions

Welcome to Platforms Technology Solutions. By accessing or using our website https://platforms-uae.com/  and our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before proceeding.

1. Services
Platforms Technology Solutions provides IT, software, and digital technology solutions. All services are subject to availability, project scope, and confirmed agreements.

2. Bookings & Payments
Projects or service engagements must be confirmed in advance, and payment terms will be communicated at the time of agreement.
Full or partial payment may be required prior to project commencement.
Quotes are valid for a limited time and may change based on updated requirements, scope, or market conditions.

3. Client Responsibilities
Provide accurate and complete information regarding project requirements, timelines, and deliverables.
Ensure timely communication, approvals, and access to necessary resources.
Comply with applicable laws and regulations when using our products or services.

4. Intellectual Property
All content, designs, software, and materials created by Platforms Technology Solutions remain our intellectual property unless otherwise stated in writing.
Clients may use deliverables solely for the purpose agreed upon in the project scope.

5. Liability & Warranties
While we strive for accuracy and reliability, Platforms Technology Solutions shall not be liable for any loss, delay, or interruption caused by factors beyond our control, including technical failures or third-party system issues.
Our liability, if proven, is limited to the amount paid for the specific service.

6. Confidentiality
Any information shared between Platforms Technology Solutions and clients during the course of a project will be treated as confidential and used solely for service delivery.

7. Cancellations & Refunds
Project cancellations must be communicated in writing.
Refunds, if applicable, will be processed as per the agreement terms.
Non-refundable expenses or third-party charges already incurred will be deducted.

8. Privacy
Personal data provided will be used strictly for communication and service delivery, in accordance with our Privacy Policy.

9. Third-Party Services
Some projects may involve third-party tools, hosting, or APIs. Platforms Technology Solutions is not responsible for outages or issues caused by such third-party services.